Data We Collect

We collect data you provide directly to us, as well as information collected automatically during your visit to the site.

• Contact data (name, email address, phone number) when you fill out a form.
• Technical data (IP address, browser type, operating system, pages visited, time spent on the site) through cookies and similar technologies.
• Usage data (preferences, interactions with site content).

Purpose of Data Processing

Your personal data is processed for specific, lawful, and transparent purposes.

• To respond to your requests and questions submitted via the contact form.
• To improve the functionality and browsing experience on our website.
• To ensure site security and prevent fraud.
• To comply with legal obligations imposed by current legislation.

Legal Basis

Processing is based on your consent, the necessity for the performance of a contract, or the legitimate interest of the controller, in accordance with the General Data Protection Regulation (GDPR).

Cookies and Similar Technologies

The site uses cookies to function correctly and to analyze traffic. Some cookies are essential, others help us improve our services.

• Essential cookies: Are necessary for the basic functioning of the site (e.g., browsing sessions).
• Analytics cookies: Help us understand how the site is used (e.g., Google Analytics).
• Preference cookies: Remember your settings (e.g., chosen language).

You can manage your cookie preferences in your browser settings. Blocking certain cookies may affect site functionality.

Sharing Data with Third Parties

Your data may be shared with third parties only for specific purposes and with adequate protection guarantees.

• Service providers: Partners who support us with hosting, analytics, or email services, who are contractually obligated to protect the data.
• Competent authorities: Only when required by law.
• International transfers: Data is not routinely transferred outside the European Economic Area (EEA). If it were the case, we would ensure legal protection mechanisms.

We do not sell or rent your personal data to third parties for marketing purposes.

Your Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

• Right of access: You can request a copy of the data we hold.
• Right to rectification: You can request the correction of inaccurate data.
• Right to erasure ("right to be forgotten"): You can request the deletion of data under certain conditions.
• Right to restriction of processing.
• Right to data portability.
• Right to object.
• Right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, contact us at the dedicated email address: info@aloe-vera.com.

Security and Data Retention

We have implemented appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction.

Retention Period

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. For example:

• Contact data from forms is retained until the request is completed and for a reasonable period thereafter.
• Technical data (logs) may be retained for up to 12 months for security.

After these periods expire, data is securely deleted or anonymized.

Policy Changes

This Privacy Policy may be updated periodically to reflect changes in our practices or legislation. We will notify you of any significant change by posting the new version on the site.

Last updated date: May 15, 2024.

Data Protection Contact

For any questions regarding the processing of your personal data or to exercise your rights, you can contact the data controller:

Email: info@aloe-vera.com
Phone: 0790853825
Address: B-dul. Brăduțului nr. 3/5, bl. A, ap. 0

You also have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP).